Serves as the designated leader in one or more hospitals for providing leadership and expertise in the delivery of safe patient care. In doing so, the PSO will integrate information obtained from the reporting of adverse events, near misses and concerns related to clinical risk, patient complaints or other safety issues. With this information the PSO will analyze findings and will work collaboratively to develop responsive programs that enhance an organizational culture that supports patient safety.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)
Reviews AE (adverse event) reports and obtains more detailed information as appropriate. When adverse events cause harm to patients, the PSO will participate in decision-making regarding the implementation of an early intervention action plan.
Collaborates with Physician Safety Champion and other disciplines to manage patient care processes that may create potential patient harm. Is a trusted agent for clinical staff to report concerns about aspects of care that may generate patient harm.
Serves as chairperson or member of the Hospital's PS (Patient Safety) Committee.
Participates in events or situations that require Root Cause Analysis (RCA), Process Improvement (PI) or Failure Modes and Effects Analysis (FMEA). Serves as the facilitator for coordinating HAC (Hospital Acquired Condition) reduction efforts.
Serves as the facilitator for Leap Frog submission.
Coordinates and works with others to insure NPSG (National Patient Safety Guidelines) are audited and compliant. Based upon analysis of data and input from the PS Committee, develops specific programs that target reduction in adverse events or hazards. This involves recommending specific clinical process changes as appropriate. With nursing leaders, provides data from AE reports to support and monitor the effectiveness of safety initiative programs specifically targeted to patient populations at high risk.
With physician and pharmacy leaders, participates in the design of policy and practice changes that will improve medication safety program.
Performs safety walk-arounds in patient care areas.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.
KNOWLEDGE, SKILLS AND ABILITIES
Able to provide leadership and expertise in the delivery of safe patient care
Able to gather relevant data and analyze findings
Able to work collaboratively to develop responsive programs that support a culture of patient safety and result in a reduction of adverse events or hazards Able to create a trusted environment for employees to report concerns and maintains confidentiality as appropriate
Able to ensure successful and compliant NPSG (National Patient Safety Guidelines) audits Able to facilitate, collaborate with and participate on committees
MINIMUM REQUIREMENTS ADDENDUM
Certified Professional in Healthcare Risk Management (CPHRM), Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) highly preferred
5 years of clinical nursing experience 3 years of experience in a risk management, quality or patient safety role
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!