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Credentialing Coordinator I (this is a remote position)
Top Reasons to work at AdventHealth
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country.
AdventHealth Kissimmee has recently expanded to include a new medical office building, patient tower, and new main interest; also conveniently located near Walt Disney World.
AdventHealth Celebration was designed as a Mediterranean resort-style facility to serve as a cornerstone of health in Disney's planned community of Celebration, Florida.
AdventHealth Altamonte is the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973. Consistently named "Best Hospital" for overall quality, reputation, doctors and nurses by local residents.
AdventHealth Apopka is a seven-story, 120-bed hospital offering an extensive range of services including expanded surgical services, advanced surgical suites and a catheterization lab. AdventHealth Apopka hospital also features 30,000-square-foot ED with pediatric friendly beds, imaging services, a full-service cafeteria, chapel, gift shop and on-site fire station.
AdventHealth Winter Park chartered in 1951, over the years the hospital has continually expanded to meet the needs of the community, adding an upscale Obstetrics and Level II Neonatal Intensive Care Unit at The Dr. Phillips Baby Place, cancer care at the AdventHealth Cancer Institute, Winter Park, and state-of-the-art surgery, recovery and rehabilitation at the AdventHealth Orthopedic Institute.
AdventHealth East Orlando, a 265-bed community hospital, has been serving East Orlando residents since 1941 as an innovative local leader that fills a vital need in a fast-growing area.
AdventHealth Winter Garden, is a three-story facility chartered in 2016. Located across from Winter Gardens Village at Fowler Groves.
Work Hours/Shift:Monday to Thursday 8 AM to 5 PM, Friday 8 AM to 2:30 PM
You Will Be Responsible For:
Performs administrative functions of the front desk to include; screening and referring phone calls, directing visitors, receiving and distribution of all mail; management of department equipment to include fax and copy machines. Maintains adequate department supplies/inventory, ordering as appropriate.
Maintains the process of receiving the Initial/Reappointment application payments via Inter-Department Transfer (IDT) and Checks), to include management of the deposit/journal.
Handling of hospital affiliation verifications requests
Pre-Screens potential new applicants to prepare and send the electronic application.
Assigns applications to the Credentialing Team
Assists Medical Staff members and Allied Health Professionals when requesting a change (i.e. Additional Privilege Request, Change of Category, Change of Campus, Additional Sponsors) and sends out appropriate change form and documents on respective working grid.
Assists the credentialing team with primary source verifications as needed.
Able to navigate MSOW in order to answer questions, run simple queries and perform database clean-up.
Process Physician changes requests for Change of Status and Primary Campus.
Process Allied Health Professional change request for Additional Sponsors only.
Responsible for producing copies of Committee meeting packets for Allied Health Review Panel, Credentials Committee to the Management Team only.
Assist customers with general inquiries pertaining to credentialing questions
Perform support functions for the Management Team to include scheduling new Department Chairs or orientation.
KNOWLEDGE AND SKILLS REQUIRED:
Oral and written proficiency with the English language
Ability to communicate professionally and clearly
Ability to work with people of various backgrounds and professional levels
Computer skills to include Microsoft Word, Excel and Outlook
Ability to work under stress and deadlines
KNOWLEDGE AND SKILLS PREFERRED:N/A
EDUCATION AND EXPERIENCE REQUIRED: N/A
EDUCATION AND EXPERIENCE PREFERRED:
Associate’s degree in secretarial sciences, business or related field
Experience in a medical staff services office or hospital environment
Experience with credentialing software
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: N/A
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: Certified Professional Credentialing Specialist (CPCS)
The Credentialing Coordinator serves as the receptionist and telephone operator for the Medical Staff office/building. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Serves as the first point of contact for potential new medical staff members modeling our services standard in all interactions. Supports the department with various clerical and credentialing processes to assist with the initial and reappointment processes for Physicians and Allied Health Professionals.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.