Front Office Responsibilities include but not limited to:
Greet, sign in, and highlight patients' names immediately, notifying appropriate provider of patient arrival. Also collect and receipt payments accurately, act as an information resource to patients/visitors, and verify all patient registration data, following through with all changes. Produce error –free batches which include counting and balancing the cash drawer in agreement with EHR.
Continuously oversee the waiting room for cleanliness and safety. Straighten/tidy waiting area as needed. Report safety concerns to appropriate individual.
Back Office Responsibilities include but not limited to:
Room patients, take and document vital signs, and assist provider with medical exam. Evaluate patients for immediate medical need and report to provider.
Perform accurate charting, assessments, and intervention and follow-up per scope of practice and administer medications and perform procedures per scope of licensure and per provider order.
Maintain cleanliness and sterilization of instruments, exam rooms, and all treatment areas (e.g. surgery, lab, cast room, etc.) as needed or directed.