Primary City/State:

Payson, Arizona

Department Name:

Volunteer Svcs-Hosp

Work Shift:

Day

Job Category:

Clinical Support

Great careers are built at Banner Health. There???s more to health care than doctors and nurses. We support all staff members as they find the path that???s right for them. Apply today, this could be the perfect opportunity for you.

As the gateway to Arizona's dramatic high country, Payson offers four-season recreation. This land, where the Ponderosa Pine forest meets desert canyon country, offers sparkling lakes, and scenic mountains. Ride horses in the morning and fly-fish in the afternoon, and once the first snow falls, strap on your skis and find a trail for cross-country skiing.

Banner Payson Medical Center??is a?? three-time recipient of the nation's 100 Top Hospitals?? by Thomson Reuters. As the Volunteer Services assistant at Banner Payson Medical Center, you will support the hospital???s volunteer program by providing professional and friendly customer service to all volunteers. You will also help to promote our program and recruit for more volunteers. This 25 hour a week part time role will have varied shifts and is benefit eligible. If being part of a great a great atmosphere and supporting our Volunteers sounds like something you want to be a part of, Apply Today!

Banner Payson Medical Center is the largest community health care provider in Arizona's Rim Country and remains committed to making a difference in people's lives by providing the highest quality of care to the residents of Payson and the many surrounding communities. ?? A full-service health care facility, the 24 bed hospital offers extensive services including cardiopulmonary/respiratory, emergency, intensive care, imaging, labor and delivery, laboratory, surgery and rehabilitation. Banner Payson Medical Center also offers an array of outpatient services and specialty clinics including OB/GYN, urology and podiatry surgery, general and orthopedic surgery, family medicine, outpatient imaging, bone densitometry, diagnostic x-rays, ultrasound, mammography, nuclear medicine, nuclear cardiac stress testing, CT scans, MRI, pulmonary function testing, EEG, infusion center, plus rehabilitation therapies.

POSITION SUMMARY
This position is responsible for coordinating services provided by volunteers throughout assigned area of responsibility. This includes, but is not limited to, recruitment, on-boarding, orientation, training, counseling, scheduling and/or terminating the service of volunteers.

CORE FUNCTIONS
1. Coordinates Volunteer Services operations and daily activities, which may include interviewing, orienting, placing, training, counseling, and supervising of volunteers. Participates in volunteer recruitment activities through community outreach and presentations. Conducts monthly general orientation and annual re-orientation for volunteers.

2. Serves as the initial contact for the department. Coordinates and ensures timely recording of volunteer absences and filling of absences.

3. Coordinates the establishment and maintenance of volunteer files with current information. Tracks volunteer mandatory training and Occupational Health testing. Ensures regulatory compliance for all volunteer files to include service position descriptions and competencies, where applicable.

4. Assists in the development, implementation, and monitoring of departmental policies and procedures.

5. Coordinates the scheduling and placement of volunteers.

6. Participates in the design, development, coordination and implementation of projects and activities for volunteers.

7. Works collaboratively with hospital departments to assist in the implementation of volunteer opportunities. Monitors the work and performance of volunteers.

8. This position is responsible for assisting with the recruitment, application review, interviewing, scheduling, and orientation of volunteers. This position participates in daily operational activities to ensure the smooth operation and regulatory compliance of volunteer services. Internal customers include employees and volunteers. External customers include patients, family members, potential volunteers, and the community-at-large.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. A working knowledge of customer service principles and practices as normally demonstrated through a minimum of two years relevant experience.

Must have excellent oral, written and interpersonal communication skills to effectively interact and provide assistance to a diverse group of individuals. Must have a working knowledge of personal software packages. Skilled in handling multiple tasks simultaneously. Must have the ability to organize, prioritize and multi-task workload in a fast-paced environment. Proficient use of written language in composing a variety of presentations, policies, procedures, and other applicable communication pieces. Skilled in maintaining composure and professional demeanor in difficult and stressful situations.

PREFERRED QUALIFICATIONS
Bachelor???s Degree. Prior experience working with volunteers in an oversight capacity.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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