Description

Job Summary

Responsible for organizing and managing office operations and procedures in order to ensure organizational effectiveness and efficiency.

Job Specific Duties

• Achieves financial targets by managing expenditures, analyzing actual vs. projected volumes, initiating corrective actions, and contributing to budget planning. 
• Assists the Director in developing workflows, methods, and procedures to ensure economy and efficiency of operation of the department. 
• Manages accounts receivable and accounts payable functions and ensures that the process runs smoothly.
• Evaluates transfers and tracks and trends situations searching for ways of improving methods and making them more time and cost-efficient. 
• Ensures office staff and procedures are handled effectively by providing training, and coaching. Provides in-service to staff hospital-wide regarding transfer center operations. 
• Maintains and updates departmental policies and procedures with Director's approval. 
• Monitors inventory of supplies and orders as needed. Reconciles and supports the inventory of supplies and reorders when needed.  Reconciles and supports the purchase order process as requested. 
• Maintains an active, hands-on level of participation in all transfer requests in and out of the facility. 
• Coordinates bed assignment and Physician-to-Physician and RN-to-RN discussion as appropriate for effective, safe, and timely transfers. 
• Prepares administrative reports for management. Maintains all reports, personnel records, licenses, and permit renewals as needed for the department.  
• Provides supervision to the operation and ensures the department is properly staffed. 
• Reconciles and supports the maintenance of timecards, payroll reports, and attendance monitoring. Ensures attendance related practices comply with hospital policies.

Qualifications

Minimum Job Requirements

• 4-7 years of clerical office experience

Knowledge, Skills, and Abilities

• High School Education or equivalent
• Prior Office Manager experience preferred
• Supervisory Experience preferred
• Decision making and time management skills
• Excellent verbal and written communication skills
• Human relations and team building skills
• Ability to handle multiple assignments, set priorities, and meet deadlines
• Ability to represent department in a professional, courteous, and efficient manner
• Ability to follow complex written or verbal instructions to solve complex problems
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and KRONOS
  

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