Medical Front Office Assistant – AdventHealth Medical Group West
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person & Mental Health Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:Full Time Days
Shift: Monday-Friday: 8am-5pm
Location:2700 HEALING WAY, Wesley Chapel, 33544
The community you’ll be caring for: AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Growing Organization
Reimbursement for clinical position certifications
The role you’ll contribute:
Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.
The value you’ll bring to the team:
Provides back up to all front office positions; check in, check out, and medical records
Provides data and assistance to Practice Manager / Office Coordinator as required
Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
Maintains correspondence, including: progress notes and new patient packets
Assesses new patient files waiting to be seen and appropriately handles old patient files
Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
Constructs insurance copies for proper insurance verification with new patients as requested
Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
Enters charges for daily reconciliation
Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule list when necessary
Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners
Assists in pulling scripts, labs, charts for triage.
Qualifications
The expertise and experiences you’ll need to succeed:
Minimum qualifications:
High School Graduate or equivalent
Preferred qualifications:
Some education beyond High School
Previous experience in a medical environment
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.